Privacy Policy

Privacy Policy for Mobile Applications provided by Octoze Technologies.
(Updated on 13-JUN-2023)
This Privacy Policy shall govern your access to and use of the mobile applications provided by Octoze Technologies (hereinafter referred to as the “App”).
By using our App, you consent to the terms and conditions described in this Privacy Policy. If you do not agree with this policy, please do not proceed further with the app usage. If you have any questions about this Privacy Policy, please contact us at [email protected]
Important Note:
The usage of our mobile application requires access to the “Camu. Your Campus” (cloud based ERP solution for educational institutes). All data sent from the mobile application to the Camu server is stored encrypted and the content is under the ownership of the customer (the educational institute that you are part of) and Octoze Technologies will never use this data for any purpose.
If you do not have access to the Camu platform, you will not be able to use this mobile app.
Octoze Technologies reserves the right to change, modify, add to, or remove portions of this Privacy Policy at any time, without any notice to the user, and the User shall be bound by the modified Privacy Policy as on the date and time of browsing. The User is advised therefore to periodically visit this page to review the current Privacy Policy to which he/she is bound.

1. Information We Collect
We collect and receive the following types of information:
Information You Provide Directly
When you register in our app, you may be asked to provide information about yourself including:
Your Camu credentials (user name and password/PIN) first and last name and your email address. We do not use the name or email address submitted in for any purpose other than sending you email updates when your institute uses Camu communication module to trigger any communication. No promotional messages will be sent by us.
Usage Information:
We also collect usage information when you use our app. Depending on how you access and use our app, we may receive:
Log information: This is information we automatically collect and store when you use our app. It may include, Information about your interactions with our app, including the content you view, any updates you make to the data, the amount of time spent on our app, the date on which you accessed our app. Information about how you access our app, including the version of our app you are using, your Internet Protocol (“IP”) address.
Device information: This is information we automatically collect and store concerning the device you use when you access our app. (Note that by “device,” we mean anything you use to access our app). Device information may include, for example:
The type of device you are using (e.g., your particular brand of phone or tablet); Certain device identifiers which may be unique to your device.
Location information: This information may include specific location drawn from your device’s GPS or similar capability provided by your device to identify your location. We receive this information when you use location-enabled services, for example,
Camu uses this information to track the Bus location to let the Institute administration.

2. How We Use the Information We Collect
We use the information we collect for the following purposes:
To provide our Services. We use the information we collect to provide you access to your Institute data that you are permitted to view/make changes to. These permissions are administered by the Camu customers directly; Octoze Technologies does not directly take responsibility for the access rights given/revoked time to time.
Sharing with third-party Apps / services. We do not work with any third party app / application vendor. We do not share your information with any other application provider / vendor.

3. Links to Other Sites / Apps
The content that you view (for example: assignment) may contain links to other apps / web sites. For example:
Camera access to capture a photo or a link that points to a video from youtube.com. We are not responsible for the privacy practices or the content of other apps/websites outside the apps provided by Octoze Technologies. Therefore, we recommend that you carefully read the privacy statements of other apps / websites before visiting.

4. App Notifications
We send you periodic notifications about certain events that are triggered by your Institute, for example, a new Camu message, a new Task has been assigned to you etch. You may use your device capabilities to control the behaviour of the notifications.

7. Security
We use the device security account capability to store your app credentials so that you do not need to type your user name and password each time you use the app. The credentials are removed from the device settings when you have logged out of the app to make sure that there is no unauthorised usage.

8. Android permissions requested by this app
USE_CREDENTIALS, GET_ACCOUNTS, READ_PROFILE, MANAGE_ACCOUNTS, AUTHENTICATE_ACCOUNTS
Used for storing the currently logged in user’s account so that we do not request user for the authentication details each time the user uses the app.
WRITE_EXTERNAL_STORAGE
We use this permission to be able to save the attachments that the user may receive as part of the assignments, announcements from their Institute.
ACCESS_NETWORK_STATE
We use this permission to identify whether the user device has a working network to be able to access/send data to the Camu platform.

9. Provision to Opt Out
You will no longer have access to the app when the Institute terminates you from a position, or you have relieved yourself from the position. The data that you entered/viewed using the app is owned by the Institute and Octoze Technologies doesn’t not assume ownership of the data.

9.1 Request access to your Personal Data: This enables you to receive a copy of the personal data we hold about you and to check that we are Processing it in a lawful and fair manner.
9.2 Request correction of the personal data: This enables you to have any incomplete or inaccurate data we hold about you corrected.
9.3 Request erasure of your personal data: This enables you to ask to delete or remove personal data where there is no lawful ground for us to continue processing it. You also have a right to ask us to delete/remove your personal data where you have exercised your right to object to Processing (refer to 9.4 below).
9.4 Object to Processing of your personal data: Where we are relying on a legitimate interest (or those of a third party) and you have a ground to object to such Processing. You also have a right to object where we are Processing your data for direct marketing purposes.
9.5 Request the restriction of Processing: This enables you to ask us to suspend the Processing of personal data about you e.g., if you want us to establish its accuracy or the reason for Processing it.
9.6 Request to transfer: Enables you to request the transfer of your personal data to another party.
9.7 Right to withdraw consent: In circumstances where you may have provided your consent to the Processing of your personal data for a specific purpose, you have the right to withdraw consent for Processing at any time. To withdraw your consent, please write to us at [email protected]
9.8 Right to complain: you have a right to make a complaint at any time with a relevant Supervisory Authority.
9.9 For exercising these rights, you will not have to pay a fee. However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

10. Advertisements
We do not use advertisements, or we do not share your information with third-party advertising companies.
Complaints / Feedback
Please write to us at [email protected] if you have any complaints/ feedback.

11. Data Storage location 
Camu is a SaaS based cloud solution deployed in multiple regions as independent instances to support the data governing rules pertaining to where the data should be stored.
Camu is currently hosted in the following regions.
India – The data of all users using Camu from within India is stored in India.
Singapore – The data of all users connecting from PH, SG, MY, TH, UAE, HK is stored in Singapore.
Ohio – The data of users connecting from North America, South America, Africa regions are stored in Ohio.

12. Retention Period
Camu maintains a contract with the institution which owns the data. Camu does not own or use your data. The data is retained for the duration of the contract or until the period the institution instructs Camu to delete the data incase of contract cancellation.


13. Account Information
You may request that we delete your information by emailing us at [email protected] or submitting a help desk ticket through our service desk. We will respond to your request, within 30 days. If you are a student from an academic institution that is using Camu, we may be unable to delete the information but we will respond to you with the information to help you further on this matter.

In case you have further questions on how your data is stored/managed, you can reach out to the data protection officer at [email protected]

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